Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 30-60,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless gateway. Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN. The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units. Mitel's track record of innovation at the desktop is continued through the 5230 IP Phone - integrating two of the most used business tools (PDA and phone) to deliver real benefits to the user. The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).

Mitel 3300 ICP provides:

• Seamless IP Networking across multiple sites
• Resilient, robust switching 
• Support for industry standard networking protocols such as Q.SIG and DPNSS 
• 500+ telephony features 
• Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless gateway 
• Support for the broadest range of IP desktop devices within the industry today 
• Web-based user interface that allows for easy programming of desktop phones 
• Hot desking, allowing users to change any extension to their own 
• 802.3af compliance for power over Ethernet • Support for touch-of-a-button, drag-and-drop video and audio conferencing 
• Industry standard APIs and support for third-party applications through MiSN 
• Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

"The Mitel Teleworker Solution is the most exciting, easy-to-install solution we've seen in a long time - there's absolutely no need to visit the remote site to connect the teleworker," said Kostas Vouriotis, President, Atlantic Telephone. "The Number 1 benefit for my customers is increased productivity. This is definitely going to drive sales."

Teleworking is a growing trend in today's competitive business world - and for good reason. Research shows that teleworking can save a company close to $10,000 a year per employee in reduced absenteeism and job turnover, and an additional $3,000 a year in real estate and operating costs. The average daily savings in commute time is 53 minutes - or close to six weeks a year! And teleworkers are typically happier, healthier and more productive than their office-bound counterparts.

The new Mitel Teleworker Solution directly addresses the needs of the growing Teleworker market. It is a simple, scalable and secure solution for remote and home-based employees. With the Teleworker Solution, teleworking is now as easy as taking home a phone and plugging it in! The Teleworker Solution is simple to sell and a breeze to implement benefiting employees, companies and the providers that serve them. And it’s the ideal application for resellers looking to expand revenues from the sale of platforms, applications and broadband access.

The simplicity, scalability and security of the Teleworker Solution make it ideal for a wide variety of users, including:

• Remote or home-based employees who require seamless access to the corporate voice network
• Business owners and managers who want the flexibility to work remotely with full access to voice mail, conferencing and other features of the office phone system
• Day-extenders - employees who regularly take work home with them or whose jobs require that they be accessible outside regular business hours
• Employees who are required to work from home temporarily because of illness, parental responsibilities, etc.
• Companies wishing to reduce real-estate expenses, take advantage of lower labor costs in an alternate location and/or improve employee satisfaction
• Companies wishing to reduce long-distance charges to and from remote branch offices and telecommuting employees
  

Mitel Messaging Server provides a powerful messaging application to organizations with various levels of messaging sophistication for individual user groups. The system can provide voice mail for the most basic of users, Integrated Messaging for those who wish to view all messages (voice, fax, email) in one place via their email client, and provides Unified Messaging for those users who require advanced messaging management and remote access to all messages. Text to speech allows the listening of emails over the phone and web client provides remote access via a user friendly GUI.

NuPoint Messenger 
The powerful and feature-rich VPIM-enabled integrated messaging server with unlimited scalability and proven reliability.

Mitel NuPoint Messenger answers the enterprise messaging needs of today's large organizations with highly reliable, scalable, integrated voice and fax messaging that can be accessed anywhere, anytime. To meet global communications needs, NuPoint Messenger can incorporate up to 12 languages per system simultaneously.

NuPoint Messenger also provides users access to a host of highly flexible and customizable applications. These applications allow users the flexibility of having their calls routed to them while they are on the road, or having access to their voice or fax messages from their PC.

NuPoint Messenger integrates with Mitel's PBX voice platforms, as well as PBX platforms from all leading vendors. The SIP-enabled addition to the family adds IP-integration capabilities to provide for an end-to-end IP solution.

NuPoint Messenger can be a cost-efficient solution for companies with as few as 25 employees, but can readily scale to serve the needs of 1500-person campuses and 100,000-employee global operations. Simple and cost-effective system configuration, implementation, administration, and management help streamline system management and deliver lower total cost of ownership.

Give The People What They Want! When They Want!

The Your Assistant Video / Data Collaboration module removes the complexity and cost of a hosted web conferencing solution and ties the Your Assistant voice connectivity with full web conferencing and collaboration capabilities. Now, anyone within your organization can create on-the-fly collaboration and conferencing sessions with other colleagues within the organization or with anyone in the public wherever they might be. Enjoy the benefits of multi-party, multi-location, full collaboration and web conferencing without paying for hosted services. Its simple set-up lets you kick-start your collaboration meetings within minutes. No more calling your web-hosting provider, booking time, detailing the number of participants and paying for fixed periods. Simply invite as many people as you want whenever you want from wherever you want and enjoy instant “collaboration gratification."

The Mitel® Your Assistant Video / Data Collaboration module with USB web cam video brings distributed and integrated enterprise collaboration and softphone voice capability to a whole new level. Now, with full presence, availability, video communication and data collaboration, real-time communications are available from the office, the home or the remote mobile location of choice, all in a secure environment and without the encumbrance of hosted, expensive, by-the-minute charges.

Features enabling unprecedented control over your business communications, Your Assistant multi-features include:

• Video Collaboration - Up to 20 party web cam video connectivity; any USB web cam video
• Desktop Sharing - Perfect for training / distance learning without leaving your office or city
• Application Sharing - Perfect for multi-party collaboration on Microsoft Excel, PowerPoint, Word or any other type of document requiring multi-party input
• Whiteboarding
• Remote PC Control - Minimize support costs by requesting control of a participants desktop to help configure their PC from a remote location
• Chat - Initiate chat with select group or all individuals contained with the collaboration session
• Public Address Access - Invite non-Your Assistant individuals into a multi-party / multi-location conferencing / collaboration session with full video capability via a secure internal website address Benefits extend far and wide for this secure, real-time enterprise collaboration. Key benefits include:

• Enhanced effectiveness of communications at all levels
• Minimized travel costs and related expenses
• Enables you to fully engage prospects, customers, suppliers and vendors over any and all distances
  
• Enables interactive training efficiently regardless of time zone or logistic constraints
• Supports a distributed workforce easily and cost effectively
• One-click escalation from IM conversation to a web conference with integrated voice and video
• Reach or include any participant based on integrated Your Assistant Presence and Availability notification
• One-stop-shop for voice, video, IM / presence data collaboration via Your Assistant
  

Mitel Navigator is an innovative communications device that radically enhances the meaning of voice, video and data convergence on the desktop. With an entirely new form factor, Navigator delivers an unrivalled user experience and can be personally tailored for specific horizontal and vertical market applications. It is a sleek, silver device that is designed to fit neatly under a flat-screen monitor. Navigator is ideal for contact center agents, teleworkers and client service professionals who use the desktop as a primary business tool.

Click here to launch the Mitel Navigator flash demo.

Features include:

• Eight programmable multi-function keys that provide access to up to 24 telephony functions, business processes or computer applications
• Support for PC speakers and headphones that can be used with embedded full-duplex microphone and speakers for handsfree or conference calling
• Support for both SIP and Mitel's IP Protocol (MiNET)
  

To simplify task navigation, nine programmable keys can be used to access a variety of telephony functions and computer applications. Using the Navigator keypad or a mouse, these buttons invoke telephony features or launch PC applications or business processes. Multiple appearances give the user the ability to access up to 24 commands and tasks. Mitel Navigator is a more effective method of delivering an integrated, application rich, large color screen desktop device as opposed to an expensive color screen phone offered by other companies.

The end result is pretty compelling: a phone with an innovative form factor that is easy to use, yet that can deliver powerful functionality and applications via a tightly knit interface to the PC world. Navigator will work in conjunction with applications such as Mitel Your Assistant and environments such as the Microsoft Office Live Communications Server 2005.

For more than four years Mitel® has been offering one of the most comprehensive portfolios of IP desktop devices in the industry. Designed with ergonomics and modern office aesthetics in mind, they give users easy, intuitive access to the feature-rich telephony and advanced desktop applications enabled by Mitel IP Communications Platforms (ICPs). Mitel continues its commitment to ease of use and enhanced user value at the desktop with the introduction of the next generation Mitel 5300 Series IP Phones. Mitel's award-winning desktop portfolio responds to the specialized and differing requirements of users, workgroups, departments, and branches across the Enterprise with a range of desktop devices. From affordable entry level IP phones to sophisticated network devices including wireless handsets, Gigabit Ethernet and Wireless LAN connectivity accessories, conference units and PC-based attendant consoles, Mitel has the right solution for you.

Featuring:

• Large graphic, grayscale displays
• Multiple one-touch programmable multi-function keys
• HTML Toolkit built-in for easy applications development with standard web authoring tools
• Wideband Audio standard for superior acoustic sound
• Modules and peripherals support to complement a range of IP phones
• Support of both Mitel IP (MiNet) and SIP protocols
• Context-sensitive softkeys for intuitive feature access
• Access to 500+ features of Mitel's award-winning
• IP platforms
• Multiple language support for global customer requirements
• Easy user programming and key labeling via a PC-based desktop companion application
• IEEE 802.3af power compliant
• Support of 801.1 p/q for Quality of Service (QoS)
  

Mitel Navigator Breakthrough communications device that radically enhances the meaning of voice, video and data convergence on the desktop. With an entirely new form factor, Mitel Navigator delivers an unrivalled user experience and can be personally tailored for specific horizontal and vertical market applications.

Mitel 5201 IP Phone Cost-effective, entry-level IP phone that offers easy access to basic telephony and messaging services. Designed for common areas and occasional users.

Mitel 5212 IP Phone Dual-port, dual mode, enterprise-class IP phone with speakerphone, multi-line display and user-programmable access to features and applications , provides intuitive user access to sophisticated call handling and converged applications.

Mitel 5224 IP Phone Dual-port, dual mode, enterprise-class IP phone with multi-line display, full duplex handsfree operation, context sensitive softkeys, and XML support for applications development.

Mitel 5235 IP Phone Full-feature, enterprise-class telephone with a large, backlit touch-screen providing users with real-time access to applications and services such as web browsing, directory management and visual voice mail.

Mitel 5330 IP Phone Next-generation, full-feature enterprise class phone that provides users with a large graphics display, Dual Mode Protocol SIP / MiNet, Wideband Audio support, HTML Applications Toolkit built in, and 24 programmable self-labeling keys that provide one-touch access to speed calls, and much more.

Mitel 5340 IP Phone New generation phone that can be customized to a specific user and includes a large (backlit) graphics display, Dual Mode Protocol SIP / MiNet, Wideband Audio support, HTML Applications Toolkit built in, and 48 programmable self-labeling keys that provide one-touch access to speed calls, and much more

The Mitel SIP desktop portfolio provides business users easy, intuitive access to sophisticated SIP-based services without compromising or reducing voice quality, reliability, or functionality.

Mitel's SIP desktop portfolio serves the differing needs of users across the entire enterprise from affordable, single line models for occasional users, to multi-line browser-equipped web phones for communications-intensive users, conferencing units, attendant devices, and more.

Mitel Mobile Extension: Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, which enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning".

The user is always accessible whether in the office, at home or on the road. The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag.

Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home.

Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily. Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.