The IT switch for medium-sized and large enterprises in a real-time IP infrastructure, all modules
In an intelligent, convergent data and voice network enjoy seamless interaction, known as integrated IT. Integrated IT combines a more compact IT switch with survivable media gateways and on-campus mobility solutions based on DECT or WLAN, supported by a range of powerful applications to guarantee all-round employee satisfaction and the greatest level of competitiveness for your company.

HiPath 4000 V3.0 is an innovative, state-of-the-art, real-time IP system that not only combines the advantages of IP-based communication with circuit-switched communication system functions, but also offers higher levels of resilience than expected from TDM-only solutions.

HiPath 4000 V3.0 supports the open standard SIP (Session Initiated Protocol), which permits seamless migration, simple integration, and offers reliable investment protection.

The HiPath 4000 V3.0 IT switch is the ideal communication solution for medium to very large enterprises and groups.

Hardware
Modular, stackable hardware for seamless expansion. With its modularity, the availability of scalable access points plus powerful networking support, HiPath 4000 V3.0 offers an ideal solution for an entire enterprise network - regardless of size and location requirements - and a perfect solution for seamless expansion.

The HiPath 4000 communication server is the central control unit. This server is standards-based and consequently supports the direct integration of standard server applications in the system, for example, the MMCS (Meet Me Conference Server). AP 3700 access points enable complete 19inch system configurations to be created and integrated directly in the IT infrastructure. The HiPath 4000 communication server can be implemented and expanded in all configurations, from the smallest to the largest. It supports up to 15 directly connected access points plus 83 IP-distributed access points. These configurations support up to 12,000 digital or IP subscribers. Configurations with up to 100,000 users can thus be implemented without difficulty in networked systems. In addition, a duplex option is available for common control and redundant power supply to increase the availability of the system.

Modular Software for Incremental Growth:

• HiPath ComScendo The HiPath ComScendo software suite offers a full set of enterprise-class communication features for the HiPath 4000 IT switch. The (hardened UNIX) operating system provides maximum protection against viruses and hackers.

HiPath 3800 is optimized for small to medium sized businesses looking for a converged IP solution that is equally robust as a TDM or IP configuration with a clear migration path to IP telephony. HiPath 3800 Real-Time IP System is a native IP system that provides full support for circuit-switched trunks and stations with outstanding investment protection. The HiPath 3800 Real-Time IP System provides all HiPath ComScendo features and call processing including advanced remote alarm monitoring, diagnosis, and servicing. HiPath 3800 provides businesses with real-time IP communication without compromise of features or applications. The HiPath 3800 is designed specifically for single or multi-site enterprise sites that require affordable, practical choices for implementing voice and data applications. HiPath 3800 provides the freedom to meet the needs of users and budgets with technology that makes sense for the future.

Siemens HiPath 8000 is a native SIP-based real-time IP system that provides very large enterprises with enterprise-class communications features, next generation presence-based collaboration and communications solutions, and the reliability of a carrier-class system. With the ability to place up to 100,000 users on a single system, the system is based on a hosted, Web-services communication architecture making it easy to deploy and manage communications from a single site. Compared to the complexities associated with deploying first generation IP systems (1gIP) in very large enterprises, the HiPath 8000 system delivers a unified management and application domain and reduces the system, management, and application costs usually required to deploy enterprise communications.

Reasons to Buy:

• HiPath 8000 enables custom, mass-deployed 2gIP communications enterprise-wide for peak business efficiency
• Standards-based application integration & development make integration of communication into enterprise applications affordable and attainable enterprise-wide
• Presence-centric unified user experience drives productivity for users, teams, departments, and the enterprise as a whole
• Continuity enterprise-wide enables broad deployment of best business practices
• HiPath 8000 brings proven carrier-class resilience and seamless transparency to the enterprise market
• N+1 architecture and Resilient Telco Platform (RTP) leads to 99.9999% availability (six 9's)
• Carrier experience with the development and deployment of the HiQ 8000
• LifeWorks vision for unified domain and unified end user experience will reduce the complexity and simplify communications delivery
• HiPath 8000 delivers a cost-optimized service delivery model for centralized IT organizations and institutions
• Eliminates / minimizes local concerns about equipment, management, user support, etc.
• Fast & flexible deployment - up to 100,000 users on a single system
• Most expedient model for deployment of new/revised solutions enterprise-wide
• Investment protection through the migration of existing Siemens Real-Time IP Systems
• Open standards to support the tight integration of third-party telephones and applications
• Centralized buying/deploying, with linear pricing and unit-of-one scalability
• Software license portability
  

HiPath Xpressions
HiPath Xpressions Version 4.0 combines voice, fax, and e-mail messages on a Windows 2000/2003 server to create a unified messaging solution that integrates with the HiPath 3000, 4000, 5000, Hicom 150E/H, Hicom 300E/H, ROLM CBX 9751, Centrex, as well as other non-Siemens PBX's. Customers have the option to purchase voice, fax and e-mail licenses to meet the individual needs of their end users. In addition, Speech Portal for Xpressions provides easy access to one's messages, contacts, tasks and calendar all at the sound of one's voice. No more keypad digits to press. Just speak normally to retrieve messages, listen to your appointments, call someone, etc. For the mobile worker, the Speech Portal provides an excellent productivity tool when driving into work; speak easy commands to retrieve voice and email messages especially those that are marked Urgent or in myXpressions folder, just as if you were at your desk.

Flexibility:

• HiPath Xpressions V4.0 supports from 1 to 30,000 users with a single system image
• Single or dual message store architecture, allowing your customer to store fax, email AND voice messages in the store of their choice.
• Portable from circuit switched, to mixed, to pure IP
• Investment Protection:
• Integration with including Microsoft Exchange 5.5, 2000, 2003, Lotus Domino 5.x, 6.x and others (like Novell GroupWise) via the IMAP4 standard
• A single HiPath Xpressions system can support more than one email integration at the same time and connect to multiple switches simultaneously
• HiPath Xpressions V4.0 also supports internal fax or 3rd party fax integration
• Support for Fax Sr. from Omtool, LightningFAX from Interstar, with support for additional products to be added in the future.
• HiPath Xpressions preserves voice and email user interfaces by building upon the PhoneMail TUI and employing a look and feel native to the GroupWare to which HiPath Xpressions is integrated.
  

Industry Exclusives:

• Unique MyXpressions message filtering folder utilizes the rules based message handling capabilities native to your customer's email application
• Speech Portal for Xpressions providing mobile workers with voice recognition directly into HiPath Xpressions to fully leverage access to one's messages, contacts, tasks and calendar without keypad digits to press!
  

Vuesion®

Vuesion® SE is a standalone, Windows-based solution available to small enterprises (SME) for voice mail, auto attendant, integrated voice messaging and FAX requirements. The solution delivers these robust features at a price-point and scalability target for the HiPath 3000 small enterprise market.

The feature highlights of Vuesion SE include:

• Auto-login based on calling number identification
• Voice messages and Fax documents in one email box
• Remote configuration or forwarding settings
• Cascade message notification (secured/unsecured)
• Per mailbox, callers can dial 0 for operator and transfer to outside numbers (follow-me) using a personal Auto Attendant
• One touch record function from any digital phone
• Caller prompting for dial by first or last name
• Messaging screening
• Intuitive and user-friendly Tree structure Telephony User Interface
• Optional FAX capabilities for inbound and outbound
• Single and dual message store options
• Import names from the HiPath 3000 communications system
  

HiProCenter Compact V2.0 extends the value of the HiPath 3000's integrated uniform call distribution (UCD) with contact center real-time and historical reporting capabilities. Compact V2.0 supports up to 32 call handling users or "agents" in up to 30 groups, with a maximum of 8 supervisors. The solution runs on an Intel-based PC, connecting directly to the Siemens HiPath 3000 or optionally to the customer's local area network, allowing distributed Supervisor consoles.

HiPath ProCenter Compact delivers a simple to use, low-cost solution that allows companies to better manage their call volumes. Small to mid-sized companies or departments within larger organizations will benefit from HiPath ProCenter Compact's real-time call activity monitoring, flexible wallboard views and easily customized reporting.

Common features

• Enhanced monitoring and reporting application for the Siemens HiPath 3000 Real-time IP Communications platforms
• Media independence for IP-Telephony or TDM
• Utilizes UCD group call routing of HiPath 3000
• CSTA integration included
• Integrated statistical database
• Wallboard support (serial type) for Spectrum, Adaptive, and BetaBrite
• Multiple language support
  

HiPath ProCenter Agile and Standard V6.5 provides:

• Intelligent contact routing
• Easily customized graphical reports and real time views
• Innovative productivity tools for administrators, supervisors, and agents
• Easy-to-use management tools that validate contact routing strategies
• Presence and collaboration with other business users to drive first customer contact resolution
• Simplified, easy to understand packaging and options
  

HiPath ProCenter Agile V6.5 is a cost-effective, feature-rich contact center solution for small-to-medium sized enterprises and provides:

• For up to 150 agents (2,400 BHCA)
• Group-based Routing, for agents in one group and for agents in several groups (up to 10) at the same time
• HiPath ProCenter Standard V6.5
• HiPath ProCenter Standard V6.5 is an enterprise contact center solution offering multimedia Skills-based Routing for the mid-to-large contact center and provides
• For up to 750 agents (12,000 BHCA)
• Choice between:
• Group-based Routing with agents in single groups or multiple groups
• Advanced Skills-based Routing for voice, e-mail and callback contacts (optional)
• Common features
• In the following common features are listed.
  Intelligent contact routing for voice, e-mail and callback contacts
  Available routing, call and queue processing components include:
• Time of day/day of week schedules
• Caller and e-mail source/destination decisions
• Performance level decisions
• Data directed routing
• Enqueue for last agent
• Integrated database
• Wallboard support
• CTI (CSTA) integration
• Multiple language support
• Supports IP-Telephony or TDM (circuit-switched) platforms and end user devices/clients
• Screen pop-up interface to provide basic call data such as ANI/DNIS for cost-effective, simple IT integration
  

HiPath OpenScape is a modular real-time, speech-enabled, presence-aware communications software suite. It is designed to quickly and easily synchronize people, devices and information to facilitate action or decision-making. HiPath OpenScape is an application that resides on the Microsoft® Office Live Communications Server (LCS) 2005

HiPath OpenScape V2.0 Core Package
The Highlights include Personal Portal, Calls Portlet, Rules Engine, Presence/Contact List, Instant Messaging Integration, and 16 voice conference connections. HiPath OpenScape V2.0 FP2 Collaboration Package -- This package is optional. It delivers real-time Collaboration features to the Core Package. Highlights include Voice Conferencing (Ad-hoc or Meet Me) up to 288 users, basic desktop video conferencing (4 in1), Workgroup Portal, Microsoft® Office Live Meeting integration.

HiPath OpenScape V2.0 FP2 Voice Portal Package
This package is optional. Highlights include Voice Portal access via speech or DTMF to inbox, calendar, tasks, and journal, to manage presence status, preferred devices, workgroups and greetings. This package also includes the Self Service Portal allowing OpenScape users to grant non-OpenScape users access to their calendar and leave documents for retrieval via phone. Both OpenScape and Non-OpenScape user have access to an active conference via the Voice Portal.

HiPath OpenScape V2.0 FP2 ToolSuite (Alias Enterprise Application Runtime) This package is optional. Highlights include front and back end application support and a powerful speech developer toolkit for building customized speech applications. This is the most powerful differentiation offered by HiPath OpenScape. Technical customers and system integrators can add OpenScape's real-time, presence-awareness to applications used by workgroups. This means that familiar apps become more valuable and workflow happens faster because users have a presence aware view of colleagues.

optiPoint 400 Telephones
Siemens' family of optiPoint 400 telephones is the most versatile IP telephone family on the market. optiPoint 400 telephones, supporting H.323, H.450, CorNet IP and SIP standards, protect your investment in endpoints. optiPoint 400 can be connected to any HiPath communications platform as well as any non-Siemens standards-based IP platform. optiPoint 400 standard uses an Ethernet interface with a built-in, two-port Ethernet switch to deliver all the conveniences of Siemens Optiset telephone to the desktop over IP. Get the feature-richness of telephony with intuitive menus, programmable feature keys, log-on/log-off capabilities and simple dialing by extension or standard telephone number.

Key Features

• Support for multiple standard communications protocols
• Get the edge with the world's first multi-protocol telephone: a highly flexible endpoint that is platform, protocol and location independent
• Improve cost savings by transmitting long distance and toll calls over the IP network
• Reduce network maintenance with one integrated voice and data network
  

optiPoint 500 Digital Workpoints
Siemens' family of optiPoint 500 digital workpoints is the most comprehensive and flexible desktop portfolio in the industry, offering unparalleled features and investment protection. Customers retain their investment in optiPoint 500 phones and adapters as they migrate through the Hicom 150, Hicom 300, HiPath 3000 and HiPath 4000 convergence platforms. The various optiPoint 500 models feature a range of functionality, CTI integration and expandability designed to meet both user and business needs.

Elegantly and ergonomically designed, optiPoint 500 telephones can help improve efficiencies and save money with reliable, high-quality connections for voice and data, quick access to features using intuitive OptiGuide menus, and additional customization using optiPoint adapters.

optiPoint 600 Office Telephones
The optiPoint 600 Office telephone is the industry's first universal workpoint that supports the choice of IP or circuit-switched configurations. The optiPoint 600 Office offers all of the IP capabilities of the optiPoint 400 with added features such as a large, backlit touch-screen display and support for several web protocols.

optiPoint 600 Office convergence telephones offer customers the highest degree of flexibility in terms of network and communication protocols. In addition to supporting both Voiceover IP and TDM-based switching, optiPoint 600 Office also makes all the familiar HiPath features available for use. The convergence architecture allows companies, in accordance with their own individual requirements and securing existing investments, to further develop their existing voice and data infrastructures and if necessary, to implement new IP (Internet Protocol) technologies.

optiClient 130 software
The optiClient 130 software client is a PC client software solution that allows access to the Siemens HiPath ComScendo feature set while making VoIP calls directly from the computer. optiPocket software offers a mobile business telephony interface for high-end handhelds (PDA). All incoming calls are automatically diverted to your PDA providing secure access to voice and data in a LAN/WLAN environment. Enjoy online access to your data and Microsoft Outlook, or dial a number from the Corporate Directory, as simple as if you were in the office.

The optiPocket software can be used on Siemens Fujitsu LOOX 710/720 PDAs, HP iPAQ h6315/h6325 as well as the Symbol MC50. The Voice-over-IP application uses a secure VPN solution for call set-up, and supports the CorNet IP features in a WLAN environment and more devices will be certified as the need arises.