Co-Nexus Communication Systems
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CASE STUDIES
GSE LINING TECHNOLOGY, INC.

"With Co-nexus, I knew if I had a problem or even a question, I could just call them up. Their integrity and attention to our needs during every phase simply reinforced our decision to work with Co-nexus. And we're confident we'll earn our ROI with this system in a reasonable period of time. "

Dan Mastin,
GSE Lining Technology, Inc.

SITUATION
With multiple locations across the United States and around the world, GSE required updated technology to communicate seamlessly with its remote facilities. Due to the sheer scope, the company was concerned about the impact the project would have on day-to-day business activities and wanted to retain a high level of service and support during and after installation of the equipment.

SOLUTION
Co-nexus designed and installed a 1,200-port voice solution in Houston and created a global hub for GSE's locations. All resources are now extended to locations around the world.

RESULTS
All GSE locations are seamlessly connected and administrable from the main location. Because the company is now completely networked, telecommunications and long distance expenses have been reduced significantly. The implementation was transparent to GSE employees. Co-nexus provided onsite support and assistance throughout the highly successful installation.

 
DISASTER RECOVERY – An ounce of prevention is worth a pound of cure. Co-nexus offers disaster recovery services that include preparing your business to be able to work through an emergency situation and get back to work without missing even one point of contact. Co-nexus... read more...
SUPPORT
Lost your manual? Need technical assistance? Just have general questions about a Co-nexus product or service? Our Technical Assistance Center will take every action possible to ensure that requests are answered in a timely way and provide solutions.
CO-NEXUS CXM
The CXM scalable call recording software solution empowers contact centers and maximizes the experience clients receive through diverse functionality. read more...
 

© 2006 Co-nexus Communication Systems, Inc.
5600 Northwest Central Drive Suite 102 Houston, TX 77092 Phone 713.690.5656

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