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CXM
Co-nexus' team of software designers and engineers developed
the market leading call center tool CXM (Customer Experience
Management). This scalable call recording software solution empowers
contact centers and maximizes the experience clients receive
through diverse functionality. With CXM, you are able to better
communicate with clients and automatically capture vital agent-customer
interactions. Providing dynamic multimedia logging and reporting
capabilities, Co-nexus' truly comprehensive software suite sets
the standard for effective client contact by providing critical
customer interaction data including call and related PC activity,
live monitoring tools, components for performance evaluation,
training and coaching capabilities and customer satisfaction
surveys.
Click here to launch the CXM
tour and find out more about how CXM can
help your business with quality assurance and call recording. |
