MITEL
YOUR ASSISTANT
3300 | contact
center | messaging | teleworker | conferencing & collaboration
your
assistant | navigator | desktop instruments
Mitel® Your AssistantT is a PC-based desktop application, it
features a simplified interface that enables users to access
and control multiple collaboration media - audio, video, and
data - with speed and ease.
The value of voice and data convergence goes beyond network
cost justification. It is something that can make individuals
more responsive, efficient and productive. Your Assistant clearly
demonstrates the value of convergence where users will understand
it and use it on a daily basis - at
the desktop.
Unprecedented Control
Over
Personal Communication: With Your Assistant, enterprise users
will improve their communication management with
easy-to-use
features like drag-and-drop call handling, automatic call history
and
timers, multiple call-forward profiles, and complete integration
with their existing contact management tools.
Enterprise
Productivity Benefits: Your Assistant dramatically improves
business communications
processes in its ability to provide users with a single access
point
to all of their communications and collaboration requirements.
Your Assistant offers businesses the ability
to
improve workforce productivity by offering a simple, intuitive
desktop user
interface to call handling features of the Mitel 3300 IP Communications
Platform
(ICP) and the Mitel SX-200 IP Communications Platform (ICP),
and a series of IP phones.
Productivity
enhancing
features include: PC-based call handling, caller line ID screen
pop,
visual conference call management, presence and availability,
secure instant messaging including integration to
MSN
messenger, call history and much more. Leading business applications
are
also integrated, offering the user choice and flexibility in
how they manage their telephony and data communications.
Click
here to launch the Mitel Your Assistant flash demo.
Accelerating
Desktop and Mobility Convergence
Your Assistant is an easy-to-use
desktop application enabling users to personalize, unify
and manage voice, video and data communications in a way that
suits each individual.
Your Assistant enables
users to manage contact information, determine the presence
and availability of colleagues, and set their own call-handling
policies at the desktop.
The Your Assistant Softphone module
offers an embedded IP-based software telephone, providing
enhanced mobility and flexibility for the workforce. This fully
functional softphone can provide full access to
communications and
collaboration from any location with a high-speed Internet
connection - enabling those on the road or working from home
to communicate and collaborate as if at the office. In addition
to the normal Your Assistant features the softphone module provides
users with the ability to record a call at any stage during
the call.
Bringing A Whole New Dimension to Your Organization with the
New, Improved, Your Assistant Release 3.1 Solution: Your Assistant,
Release 3.1 delivers advanced features and functionality. This
server-based Traditionally enterprise cell phone users have had
exceptional mobility but little or no participation in enterprise
communication services. In fact, other than the ability to forward
calls to a cell phone, enterprise phones and cell phones have
been two separate islands of communications. Mitel Mobile Extension
unites these two domains through a single number, that enables
mobile workers to receive all of their calls regardless of their
location or telephony device.
Any telephone including a cell
phone can be linked to the users desk phone and this will act
as an extension of the corporate PBX, this is known as "twinning".
The user is always accessible whether in the office, at home
or on the road. The result is that users avoid missed calls and
gain personal productivity. Employees can be more efficient and
spend less time chasing voice mail and playing voice mail tag.
Users have one common set of utilities inside and outside of
the office to establish everyday communications functions such
as the ability to put a caller on hold or to transfer the call.
It has also become clear that the enterprise is increasingly
concerned about the need to contain cell phone costs. Studies
now suggest that almost 2/3's of an enterprise's cell phone
calls are made in the office or at home. Mitel Mobile Extension
helps to reduce these costs by enabling Mobile Extension
calls that were answered in the office or home on a cell
phone to be handed back to the desk phone quickly and easily.
Mitel Mobile Extension enables faster decision-making,
increased customer satisfaction, and greater revenue potential
through a flexible and easy to use solution for an organizations
increasing mobile work force.
the optional Mitel Video / Data
Collaboration module allows users to access and control multiple
collaboration media such as full audio, video and data quickly
and easily.
Your Assistant and Mitel Your Assistant Softphone
are redefining real-time communications and collaboration
within the enterprise - giving users more personal control over their business communications than ever before.
Co-nexus offers Mitel Your Assistant Lite free with the purchase of a Mitel 5212, 5224, 5330, 5340, and / or 5235
IP Phone: Your Assistant Lite is a free version
of Your Assistant offering a subset of Your Assistant functionality,
including PC-based call logging, screen pops
for incoming calls, Microsoft Outlook integration and more.
Your Assistant Lite is aimed at telephony users that
have a need for a simple but intuitive PC-based interface to
enhance the functionality of their Mitel 5212, 5224 and / or
5235 IP Phone. Of course, Your Assistant Lite users always have
the option to upgrade to the many productivity-enhancing
features and expanded applications of the complete Your Assistant
portfolio. |
