Communication Systems dramatically changed over the past few years. Where CIO's and IT Directors once preferred to maintain all hardware and software in house, are now faced with the challenge of managing mulitple devices, platforms, operating systems and applications. The stress of the old break/fix model limits time and energy for the shrinking personnel in an IT department. Instead of hiring more people to assist with troubleshooting, IT resources are being limited to do doing more with less time and money. That's where cloud technology comes into play. When you move from on-premise to a hosted environment, you shift the responsibility of making changes from onsite to the hosted company and have the option to deploy a unified communications system. Here are two ways cloud can offer advantages to help your business run smoothly:
Get Your Business Out of the Phone Business
These days, hardware troubleshooting a legacy phone system is a thing of the past. When was the last time you had to make a change in your environment? How much did it cost the company in time for an internal person to physically go onsite and make that change? The cost of labor is one of the most expensive costs to a business. When you move your phone system to the cloud, you aren't just replacing your hardware. You are transitioning to a software based model that will allow changes to take place remotely from a centralized platform. Moving multiple locations to the same platform allows a company to standardize, thus creating an easier way to manage your communications.
Communicating Isn't About Just Making a Call
These days we communicate through a variety of channels from social media to chat. Sometimes sending a quick text is easier than making a phone call. Internal communication between employees is more efficient when time lapse betweeen messages is minimized. Making sure your employees are able to shoot over a quick instant message or group chat to get an answer for a client can be done with a unified communication platform.
Making calls from any device, using any platform will give your business the boost it needs to decrease overall expenses and increase production. Co-nexus helps our customers do just that, we take your old phone system from on-premise and help transition you to a unifed platform in a hosted environment. Many of our customers are surprised by the different financing options available when changing their equipment. We'd love to chat more about your current communication costs and how transitioning to the cloud will impact your bottom line. Reach out to us today and we'll put someone in touch to give you a call!