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Cloud

Prepare Your Communications for Hurricane Season

Unified CommunicationsCo-nexus Marketing

Hurricane season is here! With tropical storms, depressions and hurricanes brewing, it's important to take time to ensure you have a disaster recovery plan in place for your communications. Hurricane Ike damaged an estimated $29 billion properties according the The Storm Report. Hurricane Rita caused over 3 million residents to be evacuated according to Hurricane Science. The list of people, businesses and property affected by natural disasters is long and more storms will be added this year. Let's take a look at how you can improve redundancy in the event your business is hit.

  • If power fails your phone system still needs to work. By putting a secondary failover into a data center in a different region, you can ensure you are up and running through the course of an unexpected event. 
  • Think about how your employees will be able to communicate with one another if they have to work from home. Give them a way to be able to chat, email and talk from their personal devices with unified communications. They will still be able to conduct business through collaboration tools on their cell phones, tablets or personal computers. 
  • Consider cloud as a fail over. If you have an on-premise phone system, you can have cloud services enabled as a back up. If your main location goes down, within a few seconds your communication lines will switch over to the cloud. As soon as you regain connection back at headquarters, they can automatically switch back.

Having a backup plan in place for your communications can help minimize the loss of customers and allow your business to make it through a catastrophe. If you are looking for help strategizing some of the different options on the market, reach out to us and we'll do a free technology assessment. 

Why Cloud?

Business Phone SystemsCo-nexus Marketing

Cloud is a broad term these days. The cloud refers to a variety of software applications, network configurations, and communication systems. So what exactly does "cloud" mean? And why is the "cloud" important for business? Is the "cloud" safe? As more and more businesses are spreading across multiple locations and allowing employees to work remotely, the cloud is becoming more of a staple than an option.

  1. Not all cloud providers are equal - Resiliency and redundancy within a provider's network has an impact on the quality of communications.
  2. Centralized management - Being able to login to a central console to view all users, make changes and access your voice whenever and wherever is one of the biggest benefits to moving to the cloud.
  3. Get out of the hardware business - Cloud applications allow you to move away from traditional server models to just managing features and functions. You can easily streamline things in your environment and make it simple for your end users and administration teams.

Want to learn more about how cloud can impact your bottom line? Reach out to us today and we'll put someone in touch with you immediately

Cloud Corner: Difference Between Private & Public Cloud Voice

Business Phone Systems, Unified CommunicationsCo-nexus Marketing
Cloud Corner: Difference Between Private & Public Cloud Voice

Cloud offers so many different options these days! How do you even go about making a change?

What's the difference between public and private? What will be impacted when you choose a hosted solution? Co-nexus makes it easy for our customers to streamline their voice while providing customization to best fit their needs. We've created an handy downloadable explaining a few of the key differences between public and private cloud voice options.

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How Cloud Helps Minimize Cost to Your Communications

Business Phone Systems, Unified CommunicationsCo-nexus Marketing
Cloud Corner Reducing Costs.JPG

Communication Systems dramatically changed over the past few years. Where CIO's and IT Directors once preferred to maintain all hardware and software in house, are now faced with the challenge of managing mulitple devices, platforms, operating systems and applications. The stress of the old break/fix model limits time and energy for the shrinking personnel in an IT department. Instead of hiring more people to assist with troubleshooting, IT resources are being limited to do doing more with less time and money. That's where cloud technology comes into play. When you move from on-premise to a hosted environment, you shift the responsibility of making changes from onsite to the hosted company and have the option to deploy a unified communications system. Here are two ways cloud can offer advantages to help your business run smoothly:

Get Your Business Out of the Phone Business

These days, hardware troubleshooting a legacy phone system is a thing of the past. When was the last time you had to make a change in your environment? How much did it cost the company in time for an internal person to physically go onsite and make that change? The cost of labor is one of the most expensive costs to a business. When you move your phone system to the cloud, you aren't just replacing your hardware. You are transitioning to a software based model that will allow changes to take place remotely from a centralized platform. Moving multiple locations to the same platform allows a company to standardize, thus creating an easier way to manage your communications. 

Communicating Isn't About Just Making a Call

These days we communicate through a variety of channels from social media to chat. Sometimes sending a quick text is easier than making a phone call. Internal communication between employees is more efficient when time lapse betweeen messages is minimized. Making sure your employees are able to shoot over a quick instant message or group chat to get an answer for a client can be done with a unified communication platform.

Making calls from any device, using any platform will give your business the boost it needs to decrease overall expenses and increase production. Co-nexus helps our customers do just that, we take your old phone system from on-premise and help transition you to a unifed platform in a hosted environment. Many of our customers are surprised by the different financing options available when changing their equipment. We'd love to chat more about your current communication costs and how transitioning to the cloud will impact your bottom line. Reach out to us today and we'll put someone in touch to give you a call!

Cloud Corner: Reducing Costs

Business Phone SystemsCo-nexus Marketing
Cloud Corner - Reducing Costs

Investments are risks, especially large investments. When a company makes a technology investment, it's expected they receive a good return on their investment. Otherwise, money could be allocated somewhere else within the organization to positively impact the bottom line. Large investments are a bit of a gamble when it comes to business. A company needs to consider three the following bets are placed when making a big purchase:

  1. Does this technology align with our business goals for the next 3, 5 and 10 years?
  2. What technology changes will be made over the course of that time?
  3. Will this vendor be right for our business and will they stick around for the next 3, 5 and 10 years?
  4. What will growth look like within our organization and will this vendor be able to support that growth?
  5. Finally, how will switching from a legacy system (CapEx based) to a cloud system (OpEx based) change the dynamics of our financials?

When you move to a hosted, cloud phone system, you are removing the upfront cost of purchasing hardware and paying a monthly fee. This model gives businesses the ability to have all of the features and functions of a new phone system without the hassle of maintaining the equipment.

Co-nexus provides on-premise, hosted cloud and hybrid systems to businesses of all shapes and sizes. Contact us today for more information!

Cloud Corner: Recognizing the Benefits of Cloud - Supporting Multiple Locations

Business Phone Systems, Unified CommunicationsCo-nexus Marketing
Cloud Corner Reducing Costs.JPG

Communication systems must support remote works from different locations. Some of these include being able to operate as a teleworker, out of the country or even in a temporary office. They share similar requirements to in office desk workers but without the same support.

Legacy private branch exchanges are usually cost prohibitive for smaller locations of workers. Instead they are equipped with systems that do not have the same features of business communication system. Connection to the main office or a VPN tunnel can have an impact on the quality of voice calls. It’s important for remote workers to be able to be able to communicate just like someone sitting in the office.

Creating a virtual communication system across remote locations using cloud helps extend the same features a business location to all sites. Hosted cloud communication treats all customers the same. It completely eliminates location from the equation and gives them the features they need to be productive, efficient and give their clients great customer service.

Co-nexus provides on-premise, hosted cloud and hybrid systems to businesses of all shapes and sizes. Contact us today for more information!