Co-nexus

Resiliency

Prepare Your Communications for Hurricane Season

Unified CommunicationsCo-nexus Marketing

Hurricane season is here! With tropical storms, depressions and hurricanes brewing, it's important to take time to ensure you have a disaster recovery plan in place for your communications. Hurricane Ike damaged an estimated $29 billion properties according the The Storm Report. Hurricane Rita caused over 3 million residents to be evacuated according to Hurricane Science. The list of people, businesses and property affected by natural disasters is long and more storms will be added this year. Let's take a look at how you can improve redundancy in the event your business is hit.

  • If power fails your phone system still needs to work. By putting a secondary failover into a data center in a different region, you can ensure you are up and running through the course of an unexpected event. 
  • Think about how your employees will be able to communicate with one another if they have to work from home. Give them a way to be able to chat, email and talk from their personal devices with unified communications. They will still be able to conduct business through collaboration tools on their cell phones, tablets or personal computers. 
  • Consider cloud as a fail over. If you have an on-premise phone system, you can have cloud services enabled as a back up. If your main location goes down, within a few seconds your communication lines will switch over to the cloud. As soon as you regain connection back at headquarters, they can automatically switch back.

Having a backup plan in place for your communications can help minimize the loss of customers and allow your business to make it through a catastrophe. If you are looking for help strategizing some of the different options on the market, reach out to us and we'll do a free technology assessment. 

SD-WAN and the Impact on Voice Technology

Business Phone Systems, Unified Communications, Network SolutionsCo-nexus Marketing

Integrated networks are on the rise for this year. SD-WAN solutions allow technology to deploy and manage easily over multiple locations. SD-WAN (stands for software-defined wide area networks) allow branch locations to seamlessly connect via multiple connections to ensure optimal application performance. In short, it gives a company the opportunity to simplify their network and run applications through multiple carriers. Voice Technology is changing as more and more companies have hybrid and cloud environments along with an assortment of different types of users.

Some of these users are sitting at headquarters on the network while other users work in a remote location or a branch office. Providing a way to run voice on a software application opposed to legacy hardware based equipment offers more control from a management perspective. Here are three reasons to consider moving your voice communications to an application-based system:

  1. Resiliency – Voice virtualization provides multiple egress paths in the event a network or carrier connections fail.
  2. Application Focus – Moving voice to software provides a single pane of glass for centrally managing and configuring. This positively impacts how a company spends their time and resources.
  3. Flexibility – Regardless of location or network, all users can have the same features and benefits available to them through unified communications.

If you are anticipating changes within your business environment in the next twelve months, it’s a great time to reach out to us for a discussion. We can help you review your current services, provide network design for merging companies and start building a long term relationship to help your dynamic business. Reach out to us today and we’ll put one of our experts in touch with you!