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What Is Omni-channel?

Contact Center Solutions, Business Phone SystemsCrystal Jackson

Are you interested in learning more about Omni-channel contact centers? Are you not sure where to begin? Check out our new downloadable to give you a plan on how to make your quality monitoring system better.

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You can also check out our recent webinar on 5 Ways Your Customers Can Contact You Without Picking Up the Phone for a session on multimedia in the contact center.

 

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